Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery
Request a cancellation within: 2 days of purchase
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Please contact me if you have any problems with your order.
Your payment information is protected by Etsy.com. JMD Ceramics Art will never see any of your personal information other than your name and shipping address. We will never share your name or shipping information with anyone but the United States Postal Service.
Aug 15, 2019
These guys go well and beyond to satisfy their customers. I was very thrilled with my purchase and hope to purchase many more items from them. They shipped very quickly and were very quick to answer any and all of my questions. A great company!