Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Accepts Etsy gift cards
Returns & Exchanges
I gladly accept returns, exchanges, and cancellations
Just contact me within: 7 days of delivery
Ship items back to me within: 21 days of delivery
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Items on sale
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Questions about your order?
Please contact me if you have any problems with your order.
Your payment information is protected by Etsy.com. JMD Ceramics Art will never see any of your personal information other than your name and shipping address. We will never share your name or shipping information with anyone but the United States Postal Service.
item arrived perfect and as described. Shipping took longer than expected. I dont remember there being a disclaimer in the ad that the item would be made to order and may take a week or more to ship out.